Job Description
Jacksonville, FL – Onsite - 32202 Pay Rate: $35–$39/hour Duration: 12-Month Contract Start Date: ASAP The ideal candidate will bring experience in logistics, transportation, freight claims, investigations, compliance, or other operational environments requiring analytical thinking and strong communication skills. Key Responsibilities Manage and evaluate a high volume of freight and product claims Investigate defective product issues and determine appropriate resolutions Review, document, and process claims using internal systems Handle inbound and outbound customer communication professionally and efficiently Collaborate with customers, vendors, and internal departments to resolve issues Apply negotiation and problem-solving skills to settle claims and disputes Ensure compliance with company policies, regulations, and industry standards Analyze claim trends and operational data to identify improvement opportunities Qualifications Experience in logistics, transportation, freight, supply chain, or claims processing strongly preferred Background in automation, rail/train logistics, AML fraud, investigations, or other complex problem-solving environments highly valued Strong Microsoft Excel Skills Required Experience working within compliance and regulatory environments Preferred Experience Freight claims management Transportation or logistics operations Supply chain coordination Risk, fraud, or investigative analysis Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1070 ]]>