Job Description
Description Position Overview The Freight Forwarding Coordinator - Ocean is responsible for the end-to-end coordination of Ocean Export/Import shipments. This role involves managing bookings, preparing documents, and supporting customs clearance, while ensuring accurate freight settlement and billing management for all maritime shipments. Essential Job Duties & Responsibilities Ocean Shipment Solutions & Execution Develop and provide optimal logistics solutions for international Ocean Freight customers. Coordinate with Ocean Carriers and forwarding partners to manage bookings and vessel schedules. Prepare essential maritime documentation (Bill of Lading, Commercial Invoice, Packing List) and ensure accurate data entry into the TMS. Execute problem resolution during the transit of all ocean shipments. Coordination & Compliance Coordinate pick-up and delivery schedules with ocean carriers, terminals, brokers, and customers. Ensure all shipments comply with maritime regulations and Standard Operating Procedures. Maintain professional communication with shippers and consignees regarding shipment status. Settlement & Billing Review and settle Ocean Freight rates and various surcharges (e.g., Demurrage, Detention, Fuel). Manage customer invoicing (Billing) and verify vendor payables to carriers and trucking partners. Evaluate vendor market-based rates to ensure competitive pricing and cost optimization. Monitoring & Reporting Maintain real-time visibility of shipment milestones and statuses within the TMS. Proactively communicate any delays or transit issues to customers and implement contingency plans. Perform other related job duties as assigned or required. Required Qualifications Strong verbal and written communication skills Excellent listening and analytical skills Ability to prioritize, multitask, organize, and manage time effectively English Fluency in verbal and written communications Preferred Qualifications Previous experience in logistics, cargo management, supply chain, customer service, dispatching Warehousing, administrative work, data entry & analysis, or transportation are preferred. Physical Requirements This is largely a sedentary role requiring the physical ability to: Sit for prolonged periods of time at a desk while working on a computer Use hands and fingers to operate a keyboard, mouse, and telephone Speak and hear clearly in person, virtually, and over the phone Occasionally stand, walk, reach, stoop, or lift up to 10 pounds What's In It for You: Salary Range: Your base pay is one part of your total compensation package. We anticipate this role to pay a minimum base salary of $21 per hour, but actual base pay will depend on the successful candidate’s skills, qualifications, and experience. Comprehensive benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, and tuition assistance. Paid time off to rest and recharge. An open-door work environment that values feedback and collaboration. Opportunities for career advancement within a growing company. Work Environment This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office environment. In the warehouse, the employee is exposed to: Varying temperatures, including but not limited to refrigerated or non-climate controlled areas Loud noise levels, such as machinery, forklifts, and conveyor systems Dust, odors, and airborne particles Concrete flooring and moving mechanical equipment Frequent exposure to powered industrial vehicles and warehouse traffic The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests. In the office environment, the employee will use standard office equipment such as computers, phones, photocopiers, filing cabinets, and printers. The noise level in the office is typically quiet to moderate, and the area is climate-controlled. Location/Remote Eligibility This role may be performed on-site only. Schedule Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs. CJ Logistics About Statement CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a lead logistics partner (LLP), third-party logistics provider (3PL), and supply chain consultant, we help