Front Desk Agent and Night Auditor

Job Overview We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team. This position plays a crucial role in ensuring exceptional guest experiences during their stay at our hotel. Duties Perform night audit procedures efficiently and accurately Welcome guests in a friendly and professional manner Handle guest check-ins and check-outs promptly and with a smile Manage reservations and provide information about rooms, rates, and amenities Answer phone calls and assist guests with inquiries Process payments and maintain guest accounts Ensure the safety and security of guests by following hotel procedures Assist with guest requests to guarantee their comfort and satisfaction Requirements: Experience in night audit procedures is preferred Bilingual proficiency is a plus Familiarity with hotel management software systems Strong customer service skills with a focus on guest relations Ability to work effectively at the front desk in a fast-paced environment Knowledge of hospitality management practices Excellent communication skills for interacting with guests and team members Benefits: Competitive pay based on experience level Opportunities for career growth within the hospitality industry Training provided to enhance skills in hotel operations If you are passionate about providing top-notch service to guests, have experience in front desk operations, and enjoy working in a dynamic hotel environment, we encourage you to apply for this exciting Front Desk Clerk/Night Auditor position. Job Type: Full-time Pay: From $12.50 per hour Benefits 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Free parking Health insurance Life insurance Paid time off Referral program Vision insurance People with a criminal record are encouraged to apply Work Location: In person