Front Desk Agent

Front Desk Agent Available 1st & 2nd shift - Must be available weekends Seeking a people person with great personality to be the face that greets our guests! Responsibilities: Greet and welcome guests in a friendly and professional manner- Register guests and assign rooms, ensuring all necessary information is obtained- Answer phone calls and provide information to guests or transfer calls to appropriate departments- Handle guest check-ins and check-outs efficiently and accurately- Process payments and maintain accurate records of guest transactions- Respond to guest inquiries and resolve any issues or complaints in a timely manner- Provide recommendations for local attractions, restaurants, and services to enhance the guest experience- Maintain a clean and organized front desk area Experience: Previous experience in customer service or hospitality preferred- Familiarity with phone systems and basic computer skills- Excellent communication and interpersonal skills- Strong attention to detail and organizational abilities- Ability to multitask and prioritize tasks effectively We offer competitive pay, opportunities for career growth, and a positive work environment.If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you.To apply, please submit your resume along with a brief cover letter outlining your relevant experience.Job Type:Full-time Benefits:Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:8 hour shift Day shift Evenings as needed Evening shift Holidays Weekends as needed Weekends only Ability to Relocate:York, PA:Relocate before starting work (Required) Work Location:In person.