Job Description
FRONT DESK Front Desk Coordinator Luxury Cosmetic Dentistry Practice Job Description Established Manhattan cosmetic dentistry practice is seeking a polished, professional, and creative Front Desk Coordinator to be the face and the voice of our office. Our practice is led by a nationally recognized cosmetic dentist with 35+ years of experience and 18 years as a Clinical Assistant Professor Emerita at NYU College of Dentistry. Our patients expect a concierge-level experience from the moment they walk in, and our brand deserves a social media presence that reflects the same level of artistry and care we bring to every smile. We’re looking for someone who can deliver both with warmth, confidence, discretion, and a strong creative eye. Schedule: Starting at 2–3 days per week, with a clear path to 5 days/full-time as performance and skills are demonstrated. Responsibilities Greet and care for patients in person and by phone Manage scheduling, confirmations, and recall Handle insurance verification, billing, and collections Coordinate treatment plans and patient follow-ups Lead content creation and regular social media posting in a fresh, creative, on-brand way across Instagram, TikTok, and Facebook including before/after reels, behind-the-scenes content, captions, and patient engagement Maintain a calm, organized, and welcoming front office Qualifications Exceptional verbal and written communication Refined, polished professional presentation Proven creative content creation and social media management a strong eye for aesthetics and storytelling is a must Prior dental front desk or luxury service experience strongly preferred Proficiency with dental practice management software Strong organizational and multitasking skills Genuine warmth and professionalism with discerning patients Please apply directly through this posting with your resume and links to social media work or a content portfolio. Pay: $25.00 - $33.00 per hour Education Bachelor's (Required) Experience: coordinator or front desk : 1 year (Required) Work Location: In person