Job Description
About Our Company Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a Columbia Threadneedle Investments global team of 2,300 people working together. Our capability is diverse with more than 550 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Our unwavering focus on our clients and strong financial foundation connects each of our enterprise businesses — Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Job Description As the Front Desk Coordinator at our Seligman Investments office in Menlo Park, you will be the primary greeter and administrative hub, responsible for creating a welcoming first impression, managing visitor flow, handling communications (calls, emails, mail), coordinator for conference rooms, providing general office support like supply management and data entry, ensuring smooth daily operations and a positive experience for clients and staff. The hours for this position will be 6.30am - 2.30pm to align with the hours of the New York markets. This is an onsite role where you will work 5 days per week from our offices in Menlo Park. Key Responsibilities Visitor & Client Interaction: Greeting guests, verifying credentials, directing visitors, and ensuring comfort. Communication Management: Answering, screening, and forwarding calls; managing emails, correspondence, and deliveries. Scheduling & Logistics: Booking meetings, managing calendars, and coordinating conference room usage. Administrative Support: Data entry, filing, preparing expenses, and handling overflow tasks. Office Maintenance: Keeping the reception and office area tidy, stocked, and organized; coordinating office repairs. Required Qualifications Education: High School Diploma or GED (required); Associate's/bachelor's degree in hospitality or admin is a plus. Experience: Previous roles in reception, customer service, or office administration are highly valued. Communication: Excellent verbal and written skills; professional, friendly, and courteous demeanor. Technical Skills: Proficiency in MS Office Suite (Word, Excel, Outlook), scheduling software, phone systems, printers, etc.. Organizational Skills: Strong time management, multitasking, attention to detail, and ability to prioritize tasks. Problem-Solving: Ability to handle issues calmly and professionally. Core Qualities: Reliability, punctuality, customer-focused approach, and ability to work under pressure. Preferred Qualifications Excellent communication & customer service. Strong organization, multitasking, and time management. Professionalism and ability to work under pressure. Proficiency with office software (MS Office). Visa Sponsorship Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN). In-Office Collaboration We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. Base Pay Salary The estimated base salary for this role is $73,000-$80,000 per year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Business Support & Operations Line of Business AMINV US Asset Management Columbia Threadneedle is a people business, and we recognise th