Job Description
The Front Desk Fitness Attendant is responsible for shaping the members' experience by creating exceptional first and last impressions at the club.The primary responsibility is to deliver friendly and welcoming service through every interaction, embodying our commitment to Warm Welcomes, Magic Moments, and Fond Farewells.The role will greet members and guests with enthusiasm, assist with inquiries, manage check-ins and check-outs, and ensure a seamless experience throughout their visit.Responsibilities:Check-in guests.Respond to guest needs, requests, and complaints.Communicate pertinent guest information to designated departments.Maintain and enforce the safety of members and guests.Dress according to club policy to present a conservative and professional look.Qualifications:Previous experience in customer service, front desk service, or other related fields preferred.Ability to build rapport with guests.Strong organizational skills.Evening and night availability.Excellent written and verbal communication skills.Must be able to lift a minimum of 30 lbs.Must be able to maneuver throughout the club and equipment.Provide basic equipment assistance.Demonstrate competence in the operation of basic office equipment:phone, computer, copy machine, etc.Consistently complete simple mathematics functions.Demonstrate responsibility, dependability and consistency in:arriving on time, attending meetings, completing assigned tasks and communicating.all concerns and messages to managers.Possess problem-solving and conflict-resolution skills.Demonstrate self-motivating and self-directed behavior such as seeking out additional duties.Ability to communicate effectively with managers, co-workers and members.Physical ability to complete assigned cleaning tasks.Job Type:Full-time Pay:$21.80 - $23.06 per hour Expected hours:34 per week Benefits:401(k) Dental insurance Employee discount Health insurance Vision insurance Work Location:In person.