Job Description
Job Title: Dental Front Office Coordinator Monday, Wednesday, and Two Saturdays We are seeking a friendly, organized, and professional Front Office Coordinator to be the face of our practice. As the first point of contact for our patients, you will play a vital role in ensuring a smooth, welcoming, and efficient patient experience. Key Responsibilities Patient Concierge: Greet patients warmly, manage check-in/check-out, and maintain a professional reception area. Scheduling: Coordinate complex appointments and optimize the daily provider schedule to ensure consistent patient flow. Insurance & Billing: Verify insurance coverage, obtain authorizations, and explain treatment plans and co-pays to patients with clarity. Records Management: Maintain accurate electronic health records (EHR) and ensure all patient information is kept strictly confidential per HIPAA guidelines. Communication: Handle multi-line phone systems, manage office emails, and follow up on patient inquiries or missed appointments. Qualifications Experience: 1–2 years of experience in a dental or medical front office (Dental preferred). Tech Savvy: Proficiency with dental practice management software (we have Carestack) and Microsoft Office. Soft Skills: Exceptional communication skills, a "patient-first" mentality, and the ability to multitask in a fast-paced environment. Knowledge: Basic understanding of dental terminology and insurance billing codes. Why Join Us? We offer a supportive team environment, competitive compensation, and the opportunity to make a meaningful impact on our community’s oral health. If you are a proactive problem-solver with a bright personality, we’d love to meet you! Job Type: Part-time Pay: $25.42 - $31.61 per hour Expected hours: 16 – 36 per week Benefits Flexible schedule Work Location: In person