Job Description
About Us Core Spine & Wellness is a fast-growing, high-volume chiropractic, physical therapy and acupuncture office focused on delivering exceptional patient care. We pride ourselves on efficiency, organization, and a team-driven environment where every role directly impacts patient outcomes. We are seeking someone with experience in a chiropractic, physical therapy, acupuncture or medical office setting who already understands: Insurance basics (copays, deductibles, authorizations) Scheduling multiple providers efficiently Handling a high volume of patients while staying organized Communicating professionally with patients, providers, and billing teams This is a fast-paced role — ideal for someone who is proactive, detail-oriented, and thrives in a structured environment. Key Responsibilities Patient Flow & Front Desk Operations Greet and check in patients efficiently and professionally Collect copays and verify patient information Maintain smooth patient flow throughout the day Scheduling & Calendar Management Schedule and confirm appointments for multiple providers Manage cancellations and actively fill gaps in the schedule Maintain organized and optimized provider schedules Insurance & Administrative Tasks Verify patient benefits and explain coverage to patients Communicate with billing team regarding authorizations and questions Ensure all required documentation is completed and accurate Recall & Patient Retention Perform daily recall calls to re-engage patients who have fallen off schedule Help patients stay consistent with their care plans Team Communication Coordinate with providers and staff to keep operations running smoothly Maintain accurate notes and updates in the system Requirements Experience in a chiropractic, physical therapy, or medical office REQUIRED Strong understanding of scheduling and insurance workflows Excellent communication and customer service skills Highly organized with strong attention to detail Ability to multitask in a fast-paced environment Reliable, punctual, and team-oriented What Makes This Role Different You are a key part of patient care , not just answering phones Structured systems and clear expectations — no confusion about your role Compensation & Benefits Competitive hourly pay (based on experience) $18/hr+ Opportunities for performance-based incentives Paid time off and growth opportunities Supportive, team-focused work environment To Apply Please submit your resume and include a brief message explaining your experience in a chiropractic, physical therapy, or medical office and why you would be a good fit for this role. Job Type: Full-time Pay: $18.00 - $23.00 per hour Benefits 401(k) matching Health insurance Paid sick time Paid time off Work Location: In person