Job Description
Front Desk Receptionist - Animal Shelter Edgewater Animal Shelter Edgewater, FLPart-Time In Person If you thrive in organized chaos and can answer three phones without losing your composure, keep reading.We are looking for a calm, professional, detail-oriented person to assist the Office Manager at the front desk of our busy municipal-contracted animal shelter.This is the first voice people hear and the first face they see.It matters.What You'll Do Answer incoming calls and direct them appropriately Return messages and emails in a timely, professional manner Book appointments for adoptions, meet-and-greets, wellness clinics and owner surrenders Process adoptions and handle payment transactions Maintain accurate records and assist with data entry Put away donations and keep inventory organized Keep the front office and lobby clean, presentable, and welcoming Communicate clearly with staff, volunteers, and the public You will interact with excited adopters, stressed pet owners, and occasionally frustrated members of the public.Professionalism is not optional.What We're Looking For ? Strong phone and email communication skills? Comfortable using computers and learning shelter software? Organized and detail-oriented? Able to multitask without panic? Comfortable working in a busy, sometimes emotional environment? This position does not work holidays and rarely weekends Experience in customer service is required.Experience in animal welfare is a plus.This Is Not the Job For You If:You dislike answering phones You struggle with difficult conversations You prefer slow-paced environments You avoid structure or accountability Our front desk sets the tone for the entire shelter.What We Offer A supportive, mission-driven team Employee discount Paid time off Meaningful work in animal welfare Edgewater Animal Shelter serves as the designated impound facility for the City of Edgewater, New Smyrna Beach, South Daytona, and parts of Volusia County.We operate under nonprofit leadership.We take professionalism seriously.How to Apply Applications are available on our website under Get Involved, or you may apply via Indeed.Job Type:Part-time Pay:From $15.00 per hour Expected hours:20 - 25 per week Benefits:Employee discount Flexible schedule Work Location:In person.