Front Desk Receptionist

Front Desk Receptionist As an experienced Front Desk Receptionist, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism and collaboration.Responsibilities Front Desk Greet patients with a warm and friendly welcome Check patients in and out Ensure all patients have an intake form & insurance information on file prior to appointment starting Answer inbound patient phone calls Maintain clinic reception and lobby cleanliness Restock retail displays and maintain display cleanliness Provide exceptional service Scheduling & Billing Oversee clinic schedule and calendar -- assist with booking and rescheduling patients Troubleshoot any scheduling issues and make changes to the patient portal when needed Elevate scheduling concerns to clinical team when necessary Maintain the highest degree of ethics when handling patient payments and bill processing General Administrative Duties Manage inbound customer communication (phone, email & chat) and ensure all messages are answered in a timely fashion Other duties and projects as assigned Desired Skills and Experience Experience in customer care, administration, or reception, customer focused environment.Medical office is a plus Strong communication skills & a team player Willingness to be flexible, multi-task, and troubleshoot problems Detail oriented with strong organizational skills Exemplifies amazing customer service skills and professionalism Nice to Have Desire to be actively involved in events Experience in front desk sales Multilingual (Especially Spanish) Schedule Monday-Thursday 10:30am-7:00pm Friday 8:30am-5:00pm Job Type:Full-time Benefits Health Insurance 401k with company match Paid time off Paid holidays Job Type:Full-time Pay:From $19.00 per hour Benefits:Paid time off Schedule:8 hour shift Monday to Friday Application Question(s):Are you able to work a schedule where the shift will end at 5:00pm on Friday and 7:00pm Monday through Thursday? Experience:Insurance verification:2 years (Required) Work Location:In person.