Job Description
Join Our Team – Patient Services Coordinator / Medical Receptionist Bee Mindful Behavioral Health Clinic – El Paso, TX Are you energetic, organized, compassionate, and able to thrive in a fast-paced healthcare environment? Bee Mindful Behavioral Health Clinic is looking for a motivated and dependable Patient Services Coordinator to join our growing team. This position is ideal for someone who enjoys helping others, providing exceptional customer service, and being part of a supportive, team-oriented workplace with opportunities for growth and advancement. What You’ll Do Welcome patients and create a warm, professional first impression Answer multi-line phones and assist patients with scheduling appointments Verify insurance benefits, co-pays, deductibles, and eligibility Collect co-pays and assist with patient check-in/check-out Process prior authorizations through insurance portals and CoverMyMeds Maintain and organize daily appointment schedules Scan, upload, and manage patient documentation accurately Assist with general front office coordination and administrative duties Help maintain a professional, clean, and welcoming office environment What We’re Looking For Fast learner with strong attention to detail Ability to multitask in a high-volume medical office Excellent customer service and communication skills Strong punctuality and professionalism Comfortable working with insurance portals and electronic systems Knowledge of co-pays, deductibles, insurance verification, and prior authorizations preferred Experience in a medical office or behavioral health setting is highly valued Bilingual in English and Spanish REQUIRED Team player with a positive attitude and willingness to grow Schedule Full-Time Position Monday–Friday Hours: 9:00 AM – 6:00 PM Occasional need to stay slightly later depending on patient care needs No weekends Workplace Expectations We are a professional, patient-centered, and fast-paced clinic. Punctuality, reliability, and teamwork are extremely important to us. To maintain focus and productivity, personal cell phone use is not permitted during work hours. However, emergency calls from family, school, or medical providers may always be directed through the office phone. We are a 100% drug-free workplace. A clean drug screening is required prior to employment, and maintaining a drug-free environment is a condition of employment. Pay & Benefits Competitive Pay: $12.00–$16.00 per hour (based on experience) Paid Time Off (PTO) Supportive and team-oriented work environment Opportunity for professional development and career growth Meaningful work helping patients within the community PTO begins accruing after 90 days of employment. We prefer minimal time-off requests during the initial training period. At this time, health insurance benefits are not offered. Location Bee Mindful Behavioral Health Clinic LLC 4655 Cohen Ave, Suite B El Paso, TX 79924 (Located in Northeast El Paso, in front of Cohen Water Park) Phone: (915) 259-8155 Fax: (915) 257-6665 Email: beemindfulbehavioralhealth@gmail.com If you’re passionate about helping others and want to grow within a dedicated healthcare team, we would love to meet you! Pay: $12.00 - $16.00 per hour Work Location: In person