Job Description
Salon Aken is an Aveda concept salon in Andersonville, Chicago, known for elevated guest experiences, professionalism, and a welcoming, well-organized environment. We’re looking for a Front Desk Coordinator who is warm, reliable, detail-oriented, and takes pride in creating a great first and last impression for every guest. This role is perfect for someone who loves hospitality, thrives in a busy environment, and enjoys being the heartbeat of the salon. Greet guests with warmth and professionalism (in person + phone) Manage scheduling, confirmations, and guest flow with accuracy Check guests in and out; handle payments and retail support Maintain a clean, organized, and welcoming front desk area Communicate clearly with service providers to keep the day running smoothly Support retail sales and guest education Assist with basic salon marketing, including: Posting on social media (Instagram, TikTok & all availble platforms) Helping create or support promotional emails regulrly (We use Canva) Handle guest concerns calmly and professionally Be a positive, reliable team player who supports salon culture What We’re Looking For Strong hospitality and communication skills Organized, detail-oriented, and dependable Comfortable multitasking in a fast-paced environment Calm under pressure with a positive attitude Professional appearance and punctuality Team-first mindset and growth mentality Basic skills in social media posting and supporting promotional emails Previous salon, spa, or hospitality experience is a plus (but not required) Ownership & Initiative: We value team members who 'see it and own it.' Whether it’s perfecting a retail display or capturing a creative social media moment, you have the autonomy to take action without waiting for direction Self-Starter Mentality: You don’t wait for a to-do list. You take pride in the salon’s appearance and guest experience, proactively jumping in to reset the space or assist a teammate whenever you see a need "Proactive Professionalism: A natural 'doer' who anticipates guest needs and maintains our high standards of cleanliness and organization through consistent, self-directed initiative." Why Salon Aken Supportive, respectful team culture Beautiful Aveda concept salon environment Clear expectations and training Opportunity to grow within the salon A role where your presence truly matters to the guest experience Location: Andersonville, Chicago Schedule: Part-time (to be discussed) Compensation: Hourly + potential incentives (based on experience) If you love hospitality, organization, and being part of a professional, people-first salon, we’d love to hear from you. Apply with your resume and a short note about why this role interests you at Salon Aken. To be considered, please also include: Your Social Media Handles: Show us your aesthetic! (Instagram/TikTok/Portfolio). Examples of Your Work: If applicable, tell us about a campaign, a post, or a graphic you’ve created that you’re proud of. Job Types: Full-time, Part-time Pay: $17.00 - $20.00 per hour Benefits 401(k) Employee discount Flexible schedule Paid time off Work Location: In person