Front Office Team Member

Looking for a fun, rewarding career helping people regain their health and quality of life? The Acupuncture Center of Grand Rapids is seeking a dedicated front office team member who is friendly, outgoing, highly organized, and able to multitask with ease. You’ll be an integral part of the patient experience — helping patients feel welcomed, cared for, and supported from the moment they walk through the door. The ideal candidate loves connecting with people, thrives in a team environment, and can balance professionalism with warmth and personality. You are part air traffic controller, part problem solver, and part cheerleader — helping keep the office running smoothly while creating an exceptional experience for our patients. Responsibilities include: Answering phones and assisting patients Scheduling appointments and managing provider schedules Receiving payments and explaining financial information Administrative tasks Directing patients throughout the office Providing excellent customer service Supporting day-to-day office operations Other office duties as needed Experience in a healthcare or wellness setting is preferred, but we are willing to train the right candidate. We don’t hire based on keywords alone — we value authentic, resourceful, positive people who genuinely enjoy helping others. This is a great long-term career opportunity with room for growth within the company. Schedule: Part time 25-30 hours per week Compensation: $16–$20/hour based on experience and skills Plus bonuses and benefits after 1 year If this sounds like a great fit, we’d love to hear from you. Please send your resume to jobs.acugrandrapids @ gmail.com and tell us why you’d be a great addition to our team. No calls to the office please. Job Type: Part-time Pay: $16.00 - $20.00 per hour Work Location: In person