Job Description
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc., you will: Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued Present a professional, courteous, and confident demeanor via verbal and/or written communications Take ownership in assisting, researching, resolving, or escalating customer issues Diligently and accurately document customer records and cases...Hiring Immediately >>