Job Description
Schedule: Tuesday-Saturday 8am-4pm "As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to restore hope and change lives of Rochester's men, women and children. Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are you looking to provide more meaning in the life of someone who is experiencing homelessness, addiction, or trauma while working for an employee-voted Rochester Top Workplace? We believe the value we provide to our community is highlighted by the strength of our employees. Since all our programs are residential, we can't compete with remote work scheduling. We demonstrate the value in our employees through a generous 5-week time off policy, 100% contribution towards dental and vision plans, 65%-75% contribution towards several medical plans, and an employee assistance program that provides 8 counseling sessions to each of our employees and their families as well as an employee referral bonus. Case Aides support our Samaritan's House Emergency Shelter and Genesis House Transitional Housing programs, both operating at 156 N. Plymouth Avenue. This role is part of a 24/7 environment that combines the accessibility of a traditional emergency shelter with the structure and accountability of a case management-focused transitional program-helping guests move forward in their journey with God and toward independent living. Employees provide direct support, encouragement, and accountability to adult guests while maintaining safety, structure, and security within the program. This role is best suited for individuals who are strongly aligned with our faith-based mission and bring foundational experience or exposure to behavioral health , including residential, mental health, addiction, or trauma-informed care. We Are Seeking Candidates Who Have experience or demonstrated interest in behavioral health, mental health, addiction recovery, or human services Are comfortable engaging with individuals in crisis or early stages of stabilization Can balance compassion with structure, accountability, and boundary-setting Are ready to thrive in a faith-based environment, including participation in prayer, devotions, and Gospel-centered engagement with guests This is an excellent opportunity for those currently in-or seeking to grow within-the behavioral health field, particularly within the homeless services population. Must be willing to receive training and assist with CPR, First Aid, and Narcan administration as needed. Additional Requirements Please be aware that ODM has a mandatory 5-year Employment Verification Process. Prior to an offer of employment, candidates will be asked to provide employer name, employment dates, and contact information for all roles held within the past five years. Failure to provide accurate information may result in the offer being rescinded. Pay Rate: $18.00 per hour