Job Description
Join Our Team at Genesis Counseling Center Position: Client Care Administrative Assistant Location: Chesapeake, VA Full-time Make a Difference Every Day Ready to make more than just a paycheck? Are you passionate about making a meaningful impact in the lives of others? Ready for a professional job with no nights and no weekends? At Genesis Counseling Center, we are more than a workplace—we are a mission-driven team committed to “touching and inspiring lives." We believe that healing and hope go hand in hand, and our Client Care Coordinators (CCCs) are a vital part of delivering that promise. Why You’ll Love Working Here Positive Environment: You’ll join a fun, supportive, encouraging, and collaborative team where every interaction reflects care and compassion. Genesis was voted Best Place to Work in 2023. Professional Workplace: We value integrity, attention to detail, and professional growth. Your work will directly support clinical excellence and client well-being. Set schedule Monday - Friday, 9-5.No more fast food, weekends or shift work! Purpose-Driven Impact: Every phone call you answer, every client you greet, and every appointment you schedule helps change lives through counseling and care. Join our mission of "touching lives & inspiring life." What You’ll Do As a Client Care Coordinator, you will: Serve as the warm, welcoming voice and face of Genesis for our clients in person, by phone and online via our website chat Provide exceptional administrative support to our clinical team Manage scheduling, new client intakes, and day-to-day office coordination Support our mission by maintaining HIPAA compliance and ensuring every client receives timely, thoughtful care Collaborate with the management and administrative teams to support a smooth, efficient, and professional environment What You’ll Need We’re looking for someone with: A heart for service and a passion for helping others A good work ethic, ready to come to work each day, on time, ready to serve Strong communication and relational skills Organizational precision and attention to detail Comfort with phones, computers, and multi-tasking in a fast-paced environment The ability to be flexible, solution-oriented, and a team player.Familiarity with insurance processes, electronic medical records, and administrative experience in a healthcare or counseling setting is a plus—but not required. We’ll train the right candidate! Job Type: Full-time Pay: $16.00 per hour Benefits 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Are you willing to complete a Background Authorization to be considered for employment? Location: Chesapeake, VA 23320 (Preferred) Ability to Commute: Chesapeake, VA 23320 (Preferred) Work Location: In person