Job Description
Working at Eagle Eye Outfitters At Eagle Eye Outfitters, we believe the work we do changes individuals' lives.We are a locally owned business with big ambition.People are the heart of any organization - including our own.Our company's motto is See a need, meet a need which applies to our approach in every decision we make to serve our customers, staff, and community.We are dedicated to entrusting and developing people, solving tough problems, and helping careers flourish inside and out.Retail Sales Associate Job Description Summary Under the Supervision of Store Management, the Retail Sales Associate works closely with customers to determine their needs, answer their questions about products, and recommend the right solutions.This position should also be able to promptly resolve customer complaints and ensure maximum customer satisfaction.Enthusiasm and a genuine passion for serving others are a must.Ultimately, the duties of a Retail Sales Associate are to achieve excellent customer service by building relationships (both with staff and customers) with genuine conversation and personal interactions.Responsibilities Support the company culture that ensures radical customer service and high performance is the focus of all activities.Deliver outstanding customer service by surpassing our customer's everyday expectations.Assess customer's needs to provide assistance and information on product features.Support an environment that places the needs of the customer before any task-oriented job responsibilities.Work as a team with co-workers to maximize sales and enhance the customer experience throughout the entire store.Maintain store appearance by adequately stocking and performing general housekeeping.Continual training on products offered in order to become an expert associate.Gather and provide feedback to the Department Manager on new product requests to meet customer needs.Comply with inventory control procedures.Knowledgeable of and adherence to all store safety procedures Peer-to-Peer Accountability.Serve co-workers and be willing to have courageous conversations as needed for each other's individual development and growth.Other duties as assigned.Education/Experience Requirements:High school degree/equivalent or more.Proven work experience as a retail sales associate, sales representative, or similar role preferred.Schedule Requirements:Availability to work flexible shifts including evenings, weekends, and holidays.3-4 Saturday shifts per month with at least one Saturday off per month excluding key dates and December.Eagle Eye Outfitters is closed every Sunday.Physical Demand Requirements:Stand/Walk for long periods.Use of hands for firm grasping--frequent use of finger dexterity.Ability to reach with hands and arms.Ability to talk, hear, and communicate clearly with co-workers and customers.Occasional lifting, carrying, pushing, and/or pulling up to 25 lbs.Ability to stand, stoop, kneel, crouch, or crawl.FULL-TIME Benefits:Closed on Sundays, Thanksgiving Day, Christmas Day, and New Year's Day.Generous Employee Discounts.Volunteer Time Off - 40 paid hours per year of Volunteer Time Off (VTO) to be used for community service (After 90 days FT Status, Prorated) 6 Paid Holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and New Year's Day) - After 90 days FT Status Paid Vacation Time (After 1 Year of Employment, Prorated) 40 Hours of Sick Time - After 90 days FT Status Company Aflac Secondary Insurance Options Company Contributes up to 3% match toward 401(k) Retirement Company Provided Life Insurance Policy of $25,000 Company Health, Dental, and Vision Insurance Options Pay:$14.00 - $18.00 per hour Benefits:401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:Day shift Evening shift Morning shift Application Question(s):Were you referred by a current Eagle Eye employee? If yes, who? Is your work experience up-to-date on the resume/application that you are attaching with the job application? Work Location:In person.