Job Description
PRIMARY FUNCTION: General Maintenance Engineer DEPARTMENT: Engineering REPORTS TO: Assistant Chief Engineer SUMMARY: KEY RESPONSIBILITIES: Major areas of responsibility include, but are not limited to: Perform preventative, routine, and urgent maintenance functions Troubleshoot and repair hotel equipment, facilities, and systems Maintain the overall appearance of guest rooms: paint touch-ups, door repairs, lightbulb changes, drape repairs, filter changes, etc. Complete work orders, preventative maintenance, and daily projects assigned by engineering management throughout the shift Repair or caulk bathroom fixtures and execute general plumbing as needed Maintain accurate records for work orders and preventative maintenance safety, repair/replacement of major equipment, and inventory of parts and supplies Reprogram phones, televisions, and safes Repair furniture and fixtures as necessary Use power and hand tools to repair equipment Climb ladders and scaffolding to complete tasks Move or lift heavy objects as needed Follow OSHA regulations Comply with the required safety regulations Greet guests and anticipate and satisfy guest requests Adhere to hotel service standards Maintain consistent communication with all hotel departments, notifying them of any escalated issues QUALIFICATIONS: Perform preventative, routine, and urgent maintenance functions Troubleshoot and repair hotel equipment, facilities, and systems Maintain the overall appearance of guest rooms: paint touch-ups, door repairs, lightbulb changes, drape repairs, filter changes, etc. Complete work orders, preventative maintenance, and daily projects assigned by engineering management throughout the shift Repair or caulk bathroom fixtures and execute general plumbing as needed Maintain accurate records for work orders and preventative maintenance safety, repair/replacement of major equipment, and inventory of parts and supplies Reprogram phones, televisions, and safes Repair furniture and fixtures as necessary Use power and hand tools to repair equipment Climb ladders and scaffolding to complete tasks Move or lift heavy objects as needed Follow OSHA regulations Comply with the required safety regulations Greet guests and anticipate and satisfy guest requests Adhere to hotel service standards Maintain consistent communication with all hotel departments, notifying them of any escalated issues BENEFITS OF JOINING THE DEWBERRY TEAM: 401K with Company Match (4%)* Education Reimbursement* Paid Maternity Leave* Complimentary Downtown Parking Complimentary Dry Cleaning Complimentary Daily Lunch Buffet Best-in-class health & supplemental insurance* Optional Supplemental Coverages* Financial Advising with Roadside Capital Competitive Pay Advancement & Growth Opportunities Full-Time and Part-Time Positions Flexible Paid Time Off Indicates eligibility requirement WHO WE ARE: We are a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel. ABOUT THE DEWBERRY: As the 2025 Virtuoso Best Independent Hotel in the World and a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, The Dewberry is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center. Offering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern ReimaginedTM,” which he developed over the course of an eight-year renovation and preservation of the building. The Dewberry features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, as well as the curated boutique The Shop. Recognized globally for its excellence, The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, ex