Job Description
Be Bold. Be Kind. Be You. Join the ModWash Family Today! General Manager Description: The General Manager (GM) is the CEO of their ModWash site . The GM has full responsibility for the site's people, performance, culture, and profitability. They operate with an ownership mindset - making daily decisions that drive long-term success, while fully supporting ModWash standards, values, and strategy. The GM is expected to think and act like a business owner: owning results, developing leaders, safeguarding the brand, and continuously improving operations. What "CEO of the Site" Means in Practice 1. Full Accountability Own site-level P&L results Labor, revenue, expenses, membership growth, guest satisfaction Problems are the GM's to solve , not escalate by default 2. People Leadership Hire, develop, and retain a winning team Build future leaders, not just fill shifts Set the tone for culture, expectations, and execution 3. Decision-Making Authority Make real-time operational decisions Adjust staffing, priorities, and execution to meet business needs Operate within company guardrails - but lead decisively 4. Brand & Community Stewardship Be the face of ModWash in the community Protect and elevate the brand with every guest interaction Take pride in the site as their business Position Requirements : Create and maintain a positive, team-oriented work environment Attract, recruit, train, and develop all attendants, key holders, and assistant general manager Trained to perform preventive maintenance and repairs equipment Manage chemical inventory, sc