Job Description
Are you friendly, outgoing? Do you enjoy being around people and work in a fun, sporting environment? If yes, then we would like to invite you to be a part of our team! THE GENERAL MANAGER is responsible for the supervision and management of our batting cage, entertainment facility. You will be providing overall supervision and management of our daily operation, both at front-of-house and back-of-house areas. Requirements: 21+ years of age. 3+ years of hospitality experience, preferably in restaurant/entertainment. Demonstrated ability to work in a fast-paced, customer-centric environment. Strong ability to lead, motivate, and develop a diverse team - building a positive environment for both staff and customer. Ability to work weekends, nights and holidays. An interest in baseball/softball is appreciated (but not required)! Essential Duties Responsible for all aspects of venue operation, including entertainment, equipment and property to facilitate the fulfillment of financial goals and company initiatives. Identify operational roadblocks and implement immediate, practical solutions; assess competing demands and focus energy on tasks that provide the highest value and impact on company goals. Promote positive employee relations, including effective delegation of duties, fostering staff morale, upholding operation standards and execution of performance management process. Take full accountability for results, ensuring tasks are not just completed, but finalized to high standards. Capitalize business opportunities in the market area by executing effective marketing strategies and community engagement. Assure staffing level is appropriate to meet the needs of the business and maximize customer experience. Cultivate a strategic team environment that provides exceptional customer service while directing management and staff to perform at a consistently high level. Job Type: Full-time Pay: $48,000.00 - $63,000.00 per year Benefits Dental insurance Employee discount Health insurance Paid time off Vision insurance Experience: Retail management: 2 years (Preferred) Ability to Commute: Gilbert, AZ 85234 (Required) Work Location: In person