Job Description
JOB SUMMARY: We are seeking an experienced and dynamic General Manager to oversee the operations of Veranda Beach Club on Long Boat Key, Florida. As Resort (General) Manager, you will manage the Resort's daily operation, maintain established costs and quality standards. The ideal candidate will have a strong background in Hotel/Timeshare Operations, Leadership, Revenue, Budgeting/Forecasting, Property Management and Staff Relations. Ensure the highest customer service level to current and prospective owners and guests. Maintain a positive brand image and company reputation focusing on Service Excellence. Drive and achieve quantitative resort financial objectives, including Labor, HOA Budgets, Forecasting, and Expense Management. Ability to comprehend company financials/budgets/reserve analysis Manage and achieve all areas of budgets by implementing proper controls. Passion for excellence, a love for services, and an innate grasp to plan, implement, evaluate and continually improve operations. Maintain project timelines to ensure tasks are accomplished effectively Develop and maintain relationships with vendors and suppliers Motivate and demonstrate respect and humility by setting communication expectations. Ensure effective interdepartmental operations, address and resolve guest and team member questions or issues and lead adherence of all procedures and timelines. Maintain resort designations, such as II (Interval International) Satisfaction score benchmarks. Responsible for resort payroll functions such as scheduling, performance reviews Prepare for and attend all Board Meetings YOUR BACKGROUND: Ability to work weekends, evenings, and holidays as needed. CAM License required 4-year degree in Hospitality or Business discipline strongly preferred. 5+ years of hospitality leadership in both front of the house (customer facing) role and back-of-house experience Timeshare Management experience strongly preferred . Fluency in English language (reading, writing, and speaking) is essential. BENEFITS: · Full health insurance benefits · Paid vacation days · Paid sick days · (8) Paid Holidays · Dental Insurance available. · Access to II exchanges Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Osceola Resort Management Company believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. Pay: $75,000.00 - $85,000.00 per year Benefits AD&D insurance Dental insurance Employee discount Health insurance Life insurance Paid jury duty Paid time off Paid training Vision insurance Work Location: In person