Job Description
General Manager — Lubbock Plant & Drop Store Edit Clean LLC Lead operations. Build the team. Own the results. Immediate start. The Opportunity This is a chance to take ownership of two Lubbock locations from day one. You'll manage the plant and drop store as an integrated operation—~30 team members—with full P&L responsibility. The role has been vacant for 10 months; operations are steady but undersupported. You'll stabilize the team, restore operational discipline, and unlock margin. This is hands-on leadership where your decisions drive quality, profitability, and culture. If you've managed teams in hospitality, food service, or retail and know how to run a tight operation while keeping people engaged, this is your role. What You'll Own Team leadership—hire, train, develop, and retain production and service staff; set culture and hold performance Quality and operations—enforce cleaning/finishing/packaging standards; track damage claims; minimize rework; drive customer satisfaction P&L performance—grow revenue (customer loyalty, piece count, add-on services); manage labor and operational costs; hit margin targets Scheduling and compliance—staff both locations for volume; ensure compliance with all operational and regulatory requirements Customer experience—oversee counter operations, order accuracy, and a clean, welcoming environment Equipment and maintenance—preventive maintenance, troubleshooting, minimizing downtime Daily operations—cash management, inventory, load tracking, chemical use, weekly/monthly reporting Safety and culture—create a safe, clean, supportive environment where your team does their best work Who You Are 3+ years managing and training employees (restaurant, retail, operations, hospitality—we care about your track record, not your industry) 3+ years customer-facing or customer service experience Comfortable reading and managing a P&L; you understand unit economics and labor/material cost drivers Natural leader—you attract and retain good people; you hold folks accountable and help them grow Detail-oriented—quality and consistency matter to you; you catch what others miss Hands-on problem-solver—you show up early, dig in, and get things done High school diploma or equivalent; some secondary education preferred Ability to lift 100 lbs occasionally and carry up to 50 lbs frequently What We Offer Competitive salary + performance bonus (up to $10,000 annually based on operational and financial targets) Health, dental, and vision coverage Full operational ownership and real decision-making authority Clear path to advancement in a growing company A team and company that values accountability, execution, and doing things right Timeline Immediate start preferred. Target hire by end of June 2026. Edit Holdings is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status.