Job Description
German Speaking Customer Care RepresentativeAre you passionate about delivering a unique customer experience and have a natural drive to help people? No two days will be the same as you'll provide valuable and memorable experiences to a wide range of customers for a world-leading manufacturer of road, mountain, triathlon, urban, fitness and electric bikes.ManpowerGroup Greece, on behalf of our client, one of the largest BPO companies, is looking for a German Speaking Customer Care Representative.Company's HQ :AthensWorking Model :Remote or Hybrid in GreeceYou will be reporting to :Operations Manager.What you will be doing :Manage inbound calls, emails, or live chatsProvide accurate, valid, and complete information by using the right methods / toolsIdentify and assess customers' needs to achieve satisfactionMeet personal / customer service team targets and call-handling quotasFollow communication procedures, guidelines, and policies.