Job Description
Force Motion Group (FMG) is seeking a high-calibre Global Infrastructure Subject Matter Expert (Infrastructure SME), FMG is responsible for ensuring stable, secure, and scalable infrastructure operations across the global enterprise environment. The role provides technical expertise, guidance, and governance across the infrastructure landscape, including compute, network, storage, cloud platforms, identity services, backup, and disaster recovery. Working closely with Group IT, divisional IT teams, local IT teams, managed service providers, and business stakeholders, the Infrastructure SME ensures infrastructure solutions are aligned with business needs, security standards, and enterprise architecture. The role drives continuous improvement by monitoring infrastructure performance, identifying risks and recurring issues, and implementing solutions to enhance reliability, resiliency, and operational efficiency. The role works closely with managed service providers and external vendors to ensure infrastructure services are delivered effectively and aligned with business and operational requirements. Infrastructure Strategy & Governance Provide technical expertise and guidance to drive consistent, secure, and scalable infrastructure solutions across compute, network, storage, cloud, and identity platforms. Define and maintain infrastructure standards, policies, and best practices aligned with enterprise architecture and business requirements. Drive resolution of critical (Severity 1) incidents from analysis through resolution, ensuring minimal business disruption. Monitor service trends, identify recurring issues, and implement corrective actions and continuous improvement initiatives. Cybersecurity & Risk Management Support cybersecurity initiatives by ensuring infrastructure aligns with security standards, policies, and best practices (e.g., NIST, ISO).