Job Description
Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, and Texas. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer. Team One CDJR in Gadsden, AL is looking for an experienced and motivated automotive dealership Service Manager to join our team! A Service Manager candidate should have a broad-based knowledge in the day to day operations of a dealership service department and the personality to motivate, train, lead, and monitor the performance of service professionals. You should be experienced and aware of the latest customer service practices and be a persistent problem solver. A qualified candidate must also be able to deliver exceptional value and satisfaction to our customers on a continuous basis to promote revenue growth in line with targeted business and financial objectives. BENEFITS Competitive Pay Paid Vacation Employee Purchase and Service Discounts Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan Bonuses State of the Art Facility with a Professional Working Environment RESPONSIBILITIES Ensure that our customers receive prompt, courteous, and effective service Take ownership of the customer's experience by listening to their needs and assist in addressing their issues Spend quality time building relationships with the customer Serve as a liaison between technicians, service advisors, and customers Oversee the inspection of automobiles to identify faulty components and facilitate a process for repairs Stay upd