Job Description
Groomer, Petsense Overall Job Summary This role offers a $3.00/hr. stipend from start date for 120 days to allow time for new team members to build a clientele, while providing income stability. This position is responsible providing professional grooming services for dogs using the knowledge of canine characteristics and grooming styles and techniques. Essential Duties and Responsibilities (Min 5%) Deliver world class customer satisfaction Answer phone and schedule appointments Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations. Book appointments and greet pets as they come in Report all accidents and injuries to the Store Manager promptly Follow bathing/grooming procedures as outlined Clean ears, clip nails and perform other needed services Adhere to customer instruction of clipping pattern desired Clip dog's hair according to determined pattern, using electric clippers, combs, and shears Comb and shape dogs' coat Talk to live animal, or use other non-physical techniques to keep animal calm Complete and maintain customer and company forms Properly and completely fill out required grooming forms Observe all safety rules and procedures and adhere to safety standards Sweep, vacuum, clean and sanitize cages, tubs and other cleaning as needed to maintain standards Assist in store operations as needed Required Qualifications Experience: Minimum of 1-year experience grooming/styling pets. Must be comfortable working with dogs and cats. Must