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Guest Experience Lead (GEL)

McDonald's
PART_TIME Remote ยท US Ephrata, WA, US Posted: 2026-05-11 Until: 2026-06-10
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Job Description
Description McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me - Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. We are committed to being America's best first job. Let's talk. Make your move. The Guest Experience Lead role is vital to the guest experience because you will: Lead the experience: Check in with guests and make sure they are enjoying themselves Be the solution: Handle guest concerns and provide resolve to their satisfaction Understand that teamwork is the key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features Requirements We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 7am and 9pm. The Guest Experience Leader role is vital to the guest experience because you will be: -Greeting guests and conversing with them while ordering -Offering help with using the ordering kiosks -Offering assistance to those in need of some extra hands -Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else -Handling any concerns -Communicating with the restaurant team to provide feedback and recommendations All y