Guest Experience Supervisor

Guest Experience Supervisor Wage: $18-$20 DOE Department: Hospitality Department Status: Non-Exempt Reports To: Director Dates: 0****6/01/26 to 08/15/26 Essential Functions Provides oversight and leadership to the Department of Hospitality Collaborates with Registration and group leaders in the orchestration of guest events Comprehensive oversight and execution of guest events from check-in through to final checkout. Follows up with group leaders during their retreat to ensure an exceptional guest experience. Assists the Director in the coordination and management of the Welcome Center functions (phones, evaluations, mail, office communications, SBCC Base Radio, etc.) Schedules staff and allocates resources to meet the needs of guests within budget effectively Trains and supervises the performance of the Summer staff Creates and maintains systems and procedures to meet housekeeping standards set by the County Health Department, and SBCC Works with vendors to obtain competitive pricing on Hospitality supplies Maintains a solid inventory of supplies and products, including safety and emergency items Additional Functions Inspects facilities after groups depart to track & report damages Keeps a constant record and thorough log of information, including highlights, shortcomings, and other details about each event and group for interdepartmental communication and necessary follow-up. Oversight of the storage, organization, and distribution of camp beds and linens Oversees the collection and reporting of “Lost and Found” items Ensure unnecessary lights are off, thermostats lowered, and doors are locked during shutdown time Other duties as assigned by the Facility Manager or Camp Director Major Competency Areas Management and organizational skills Leadership and communication skills Attention to detail Assist in recommendations for and adherence to the Hospitality budget Qualifications Minimum of a high school diploma Agreement with Santa Barbara Christian Camp's doctrinal statement and employee handbook Physical Demands Must be able to lift 50 pounds Ability to work in inclement weather Abilities sufficient to carry out the essential functions of the job Thank you for your interest in Santa Barbara Christian Camp and Conference Center! Santa Barbara Christian Camp Mission Statement “ Santa Barbara Christian Camp exists to help people See, Know and Experience God ” Santa Barbara is a 155-acre site located in the beautiful Los Padres National Forest at an elevation of 2200 feet. Although Santa Barbara is surrounded by great natural beauty and great recreational opportunities, our primary goal is to see our campers come to know, in a real and personal way, the saving grace of Jesus Christ. It is our passion to see lives changed! We are always looking for quality people who want to serve Christ and see lives changed as much as we do. Everything we do at Santa Barbara – washing dishes, cleaning cabins, counseling students - seeks to point our campers toward the message of God’s love. We also seek to facilitate your spiritual growth through regular staff worship and sharing. When you join the Ministry Team at Santa Barbara, you join a family of believers who seek to continually be more like Jesus. We want to share your victories, defeats, joys, and tears and to help you grow in your walk with the Lord! Thank you for your interest in Santa Barbara! We will be praying for you as you seek God’s leading. Statement of Faith The Statement of Faith outlines the beliefs of TM Camping. All beliefs are listed and founded in God's Word, the Bible. Preamble TM Camping, in accordance with the historic Baptist tradition, holds to Believer's Baptism by Immersion, Liberty of Conscience, the Separation of Church and state, and the Priesthood of the Believer. We also affirm the following distinctives which need emphasis at present: I. THE AUTHORITY OF SCRIPTURE The Bible is the inspired, authoritative, and infallible Word of God and is our sole rule of faith and practice. It is the standard by which all human conduct and creeds should be tried. II. THE TRINITY There is only one true and living God who is manifested in three eternal and coequal persons: Father, Son, and Holy Spirit. God possesses holiness, omnipotence, omni