Guest Services & Housekeeping -- Generalist (Front Desk / Housekeeping / Both)

Job Title:Guest Services & Housekeeping -- Generalist (Front Desk / Housekeeping / Both) Company:Trailhead Cabins & Lodging / Trail & Hitch Job Type:Part-Time/Full-Time Pay:starting pay $16 per hour DOE.Tips (Front Desk) About the Role Trailhead Cabins & Lodging and our sister property Trail & Hitch are looking for reliable, outgoing, and motivated individuals to join our team! You can apply for Front Desk only, Housekeeping only, or both roles.Team members also have the opportunity to pick up hours across both Trailhead Cabins and Trail & Hitch properties, giving you more flexibility and earning potential.As part of our team, you'll help create memorable guest experiences -- whether that's at the front desk welcoming arrivals or ensuring our cabins and accommodations are spotless and guest-ready.About Us At both properties, we're passionate about creating exceptional experiences for both our guests and team members.Our mission is to go above and beyond in every interaction -- through continuous improvement, attention to detail, and a dedication to the small moments that make big memories.We operate under core values of Always Optimize, Excellence, Integrity, Be the Impact, and Collective Success.Compensation & Benefits Starting pay:$16.00/hr DOE Tips (Trailhead Front Desk) Bi-weekly paychecks Sick pay Employee discounts on-site and across our property portfolio End of season bonus available for team members who remain through October Front Desk & Guest Services Responsibilities Welcome guests and manage check-in/check-out efficiently and accurately Answer incoming calls and messages with a professional, welcoming tone Manage reservations and keep guest records up to date in our property management system Process payments and maintain accurate transaction records Recommend local activities, property amenities, and upcoming events Address guest concerns and special requests promptly and professionally Coordinate with housekeeping and maintenance on room readiness and operational needs Assist with daily opening and closing front desk procedures Monitor and maintain inventory of office supplies and gift shop items Follow all safety protocols and communicate emergency procedures to guests Must be over the age of 21 and open to be TIPS certified.Housekeeping Responsibilities Clean and sanitize guest accommodations including cabins, tiny homes, and rental units Replace linens and towels and replenish in-room supplies (toiletries, paper goods, soap, etc.) Disinfect all bathroom and kitchen surfaces, appliances, and fixtures Sweep, mop, and vacuum all floors and carpets Dust and wipe down furniture, fixtures, and decorative items Maintain shared spaces including the lounge, laundry rooms, restrooms, and community areas Remove trash from rooms, common areas, walkways, and outdoor spaces Clean interior glass, windows, doors, and patio/deck spaces Report maintenance issues, damages, and lost & found items to management Assist with laundry operations -- washing, drying, folding, and storing linens Follow all cleaning procedures and chemical safety guidelines per property standards and OSHA regulations Participate in seasonal deep-cleaning initiatives and special projects as needed Qualifications High school diploma or equivalent preferred (not required for Housekeeping) Previous customer service or housekeeping experience preferred Strong attention to detail and organizational skills Positive attitude with strong interpersonal and communication skills Ability to remain calm under pressure Basic computer skills (Front Desk) Valid driver's license preferred Must be able to work days, nights, weekends, and holidays Must reliably commute or plan to relocate to Meeker, CO before start date Physical Requirements Ability to stand and walk throughout an 8-hour shift Must be able to lift and/or move up to 50-75 lbs occasionally Comfortable working indoors and outdoors in varying weather conditions Ability to bend, stoop, kneel, reach, and perform repetitive tasks as needed To Apply Apply here on Indeed or contact us directly.Let us know in your application whether you're interested in Front Desk, Housekeeping, or both -- and whether you're open to working across both Trailhead Cabins and Trail & Hitch locations.All candidates selected for hire are subject to a background screening as a condition of employment.Pay:From $16.00 per hour Benefits:Employee discount Work Location:In person.