Job Description
Hardware Store AssociateHelp customers build, repair, and succeed--one project at a time.Position Overview As a Hardware Store Associate, you'll play a key role in delivering outstanding customer service while supporting daily store operations.This position blends customer interaction with hands-on responsibilities like merchandising, inventory control, and order processing.You'll work closely with customers, team members, and vendors both on the sales floor and at the computer.Training is provided, and prior experience is a plus.This role can be tailored as either a seasonal position or a long-term opportunity based on your availability and goals.Key Responsibilities Greet and assist customers, providing knowledgeable recommendations and product guidance Support sales floor operations including stocking, merchandising, and maintaining a clean, organized store Process incoming shipments, vendor returns, and customer orders accurately Conduct inventory counts and cycle counts in a timely manner Answer phones and assist customers with questions, orders, and follow-ups Collaborate with team members to solve problems and complete projects efficiently Review paperwork for accuracy, including pricing and basic math calculations Communicate with customers and vendors regarding orders and updates Participate in team meetings and training sessions Identify opportunities to improve processes and enhance the customer experience What We're Looking For Strong customer service and communication skills Ability to listen carefully and understand customer needs Comfortable using computers and learning new systems Detail-oriented, especially with paperwork and transactions Able to follow instructions, stay organized, and complete tasks efficiently Positive attitude with a willingness to learn and grow Ability to work in a fast-paced environment and remain on your feet for extended periods Sales-minded with the ability to recommend products confidently Reliable, punctual, and able to maintain a consistent schedule Professional appearance and demeanor Valid driver's license required Skills & Qualifications Customer Service Product Knowledge Communication Dependability Basic Math Computer Skills Problem Solving Teamwork Attention to Detail Time Management About Us We've proudly served our community since 1957, providing high-quality building materials and hardware at competitive prices.Our success is built on the dedication of our team members and our commitment to helping customers complete their projects with confidence.We value growth, teamwork, and continuous improvement--for both our business and our employees.Compensation Pay is based on experience and availability, with opportunities for growth over time.If you're ready to be part of a hardworking, customer-focused team, we encourage you to apply.Job Type:Full-time Benefits:401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Work Location:In person.