Job Description
About The Role We are hiring a Head of C&I to build Rhythm's Commercial & Industrial business. This is a GM role with full P&L ownership, real authority to design the business, and a seat at the leadership table. Why this role matters Rhythm has built a strong residential retail energy business in Texas and the Northeast, with a brand customers love, a digital acquisition engine that works, a supply desk we trust, a data and customer operations platform that punches above its weight, and the capital to invest in what comes next. C&I is one of our key strategic priorities for 2026 and beyond. It diversifies Rhythm beyond residential, and it allows us to extend our technology, innovative products, and brand into the commercial market, unlocking the next generation of commercial energy products including PowerShift, batteries, VPP-adjacent offerings, and managed services. Most C&I businesses in retail energy follow a similar playbook. We're betting on a different approach: a direct-led, digitally enabled, product-differentiated C&I business that wins on customer experience, margin discipline, and innovative offers. The right candidate has a strong point of view on what that looks like. This role exists to design and build that business up. The Head of C&I will own the strategy, offers, pricing, channels, customer acquisition, operations, team, and P&L, and personally help scale Rhythm's existing C&I customer base into a business of meaningful size and impact. What You'll Do Strategy and market entry. Own strategy, set segment priorities (starting with small business, expanding into mid-market). Define the business plan, capability roadmap, and operating cadence. ERCOT is the primary market at launch; the Northeast deregulated states are the next geographic expansion. Direct-led acquisition, the differentiator. Build a direct, digitally enabled acquisition motion for SMB and mid-market, adapting Rhythm's residential playbook into the commercial space. Brokers and partners play a supporting role in a balanced channel mix. Offer, pricing, and product commercialization. Define the C&I offer architecture. Partner with the Commercial and Pricing team to build pricing models, deal structures, risk parameters, margin guardrails, and the custom pricing and quoting capability the business needs to scale. Lead the commercial launch of Rhythm's broader product platform — including PowerShift and our distributed energy and managed services portfolio — into the C&I market. You commercialize: package, price, position, pitch, and run the feedback loop on what works. Product roadmap is owned elsewhere. Channel and customer development. Build the channel mix: direct primary, brokers and partners secondary, digital across both. Personally engage early customers, brokers, and partners. Define the qualification process: fit, credit quality, load profile, margin potential, term, complexity, to make sure we win the right deals, not just deals. Commercial operations. Build the operating system: end-to-end customer journey, CRM, pipeline reporting, quoting workflows, pricing approvals, contract templates, credit checks, onboarding, account management, and performance dashboards. Partner closely with Product, Tech, and the Commercial and Pricing team to build the workflows, tools, and capabilities the business needs to scale; partner with Finance, Legal, and Customer Operations to round out the operating model. Team and leadership. Start lean. Build the team as the business earns it. Own org design, hiring within an approved budget, scorecards, incentives, and the next layer of C&I leadership. Represent the business inside the leadership team, with the board, and externally. P&L ownership. Own the C&I P&L. Within agreed margin target ranges and approved budget, you have full authority to price, sign, hire, and operate. Accountable for revenue, gross margin, customer acquisition cost, retention, credit quality, and progress against the business plan. M&A and inorganic growth. As the business matures, evaluate book acquisitions, tuck-ins, and other inorganic opportunities. Partner with the COO and Corporate Development to execute. Required What you'll bring You have built or materially scaled a C&I business inside a competitive energy supplier. You know ERCOT deeply — Texas competitive supplier experience strongly preferred. You have a clear track record of building, not just inheriting and running: designing offers, setting up pricing, hiring the team, writing the playbook, and taking a C&I book or business from early stage to material scale. You are fluent in C&I pricing, deal structu