Job Description
Responsibilities The Video & Regional Policy team is at the center of this mission, turning safety policies into enforceable, scalable decisions across every harm area, from misinformation, sexualized behaviors, violent extremism, to regulated goods and more, adapting them to the regulatory and cultural realities of every region. We are hiring a Head of Video Policy & Regional High Harm to lead this team of policy enforcement experts. You will own the policy strategy for both human moderation and AI-driven systems, serve as a principal policy voice in crises, and help shape how policy, product, and operations come together across the company. The role is equal parts strategic vision and hands-on operator, you will set multi-year direction while making the hardest call-of-the-day decisions. Responsibilities: Lead global policy enforcement strategy for video and photo mode features across all content policy domains, working from misinformation to sexualized behaviors, ensuring consistent and scalable application of policies. Oversee regional needs, thoughtfully balancing global standards with regulatory and cultural considerations. Manage high-complexity escalations, including crises and complex cases involving media, governments, and regulatory stakeholders. Partner with Product, Operations, and Engineering teams to develop and improve human and AI-driven moderation systems, including policy guidance, labeling standards, and evaluation frameworks. Define and implement quality frameworks to improve enforcement accuracy, consistency, and operational performance. Lead organizational design, workforce planning, and talent development for a globally distributed, high-performing team. Qualifications Minimum Qualifications Experience in Trust & Safety, Public Policy, Law, Academia, Technology, or a related field. Demonstrated ability to lead and manage teams, set strategic direction, and deliver high-quality outputs in a fast-paced, global environment. Deep understanding of content policy, online safety, integrity, and authenticity challenges, as well as the dynamics of social media platforms. Exceptional ability to synthesize complex topics for executives, external stakeholders, and broad audiences. Strong cross-functional collaboration skills, with experience working with product, technical, legal, and operational teams. High technical aptitude and ability to navigate complex tools, systems, and emerging technologies. Knowledge of data science and how it informs policy development and enforcement. Preferred Qualifications Experience engaging with external stakeholders, including policymakers, regulators, academics, or civil society organizations. Trust & Safety Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resili