Job Description
JOB REQUISITION Healthcare Revenue Cycle Transformation Senior Manager LOCATION CHICAGO ADDITIONAL LOCATION(S) DALLAS Job Description You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You: Protiviti is seeking a Revenue Cycle Transformation Senior Manager to join our growing Healthcare practice. What You Can Expect As a Senior Manager, you will lead revenue cycle initiatives for healthcare clients, partnering with finance, operations, and clinical leaders to address complex challenges across the revenue cycle. You will manage projects end‑to‑end, from assessment through implementation, and play a key role in turning insights into practical, sustainable improvements. You will oversee project teams, manage timelines and deliverables, and support executive decision‑making with data‑driven recommendations. Managers contribute to account growth by identifying opportunities, supporting proposals, and helping expand trusted client relationships. Beyond client delivery, you will support team development by mentoring consultants and senior consultants, sharing best practices, and contributing to internal capabilities and thought leadership within the healthcare practice. What Will Help You Be Successful Lead complex engagements with confidence, balancing delivery quality, client expectations, and team performance. Identify improvement opportunities and translate analysis into clear, actionable recommendations. Support value creation by helping define success metrics and quantifying operational and financial impact. Communicate effectively with client leaders, adapting messages for executive and operational audiences. Collaborate across teams while developing others and contributing to practice growth, including executing engagements in both audit/assessment as well as consultative environments. Experience leading revenue cycle improvement initiatives across hospitals, physician groups, or integrated health systems. Ability to assess current state operations, identify root causes, and design practical process and performance improvements. Comfort working with revenue cycle data and KPIs to support decision making and performance tracking. Experience translating findings into clear recommendations and implementation plans. Strong project management skills, including managing scope, timelines, and multiple workstreams. Interest in mentoring junior team members and contributing to a collaborative team culture. Do Your Talents Include the Following? Client Advisory & Engagement Leadership Leading revenue cycle assessments across multiple healthcare clients to evaluate operational effectiveness, financial performance, and regulatory compliance. Serving as the primary client‑facing manager for complex engagements, facilitating executive‑level discussions with CFOs and other senior financial, operational, and clinical leaders. Translating complex operational findings into clear, actionable executive recommendations. Managing project timelines, deliverables, budgets, and client communications to ensure high-quality consulting outcomes. Revenue Cycle Optimization & Transformation Assessing and redesign revenue cycle workflows including those from patient access to cash collections and posting. Identifying root causes of revenue leakage and developing corrective action plans. Designing and implementing process improvement initiatives to improve KPIs such as Days in A/R, clean claim rate, denial and net collection rate, avoidable adjustments, charge lag, etc. Analytics & Performance Management Analyzing daily, weekly, and monthly revenue cycle performance metrics. Developing executive dashboards and reporting tools to support client decision-making. Providing benchmarking analysis and financial impact modeling to quantify ROI opportunities. Monitoring operational and financial indicators to proactively ident