Job Description
Additional Considerations (if any) At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description Job Title: HealthMarket Clerk Department: HealthMarket FLSA: Non-Exempt General Function As a HealthMarket Clerk, this position will be responsible for safely handling food and ensuring the work area is always clean and neat. You will review the status and appearance of the merchandise for freshness. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to District Store Director; Store Manager; Assistant Manager of Health Wellness Home, Store Operations, and Perishables; HealthMarket Department Manager Positions that Report to you: None Primary Duties and Responsibilities Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making notes of and passing along customer suggestions or requests, perfor