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Home Care Supervisor - Bilingual (Vietnamese & Mandarin Speaking)

Catholic Community Services and Catholic Housing Services of Western Washington
FULL_TIME Remote · US Seattle, WA, City of Seattle, US USD 5720–6240 / month Posted: 2026-05-11 Until: 2026-07-10
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Job Description
Overview Looking for Home Care Supervisors to Join our LTC Team! 1 FTE Vietnamese Speaking & 1 PT Mandarin Speaking Available Starting at $33.06 - $ 36.78/hour (D.O.E.) plus a $250 stipend bonus per month! How YOU can make a difference The Long Term Care (LTC) Supervisor ensures frail seniors and individuals with disabilities live safely at home through high-quality personal care. Reporting to the LTC Service Director, you will manage a caseload of 80-100 clients and supervsire 50-60 Home Care Assistants (HCAs). This role balances clinical advocacy, staff mentorship under a Union Collective Bargaining Agreement, and rigorous DOH regulatory compliance. What We are Looking For 1 Full-time Vietnamese speaking Home Care Supervisor (37.5 hours, 8am - 4:30pm) 1 Part-time Mandarin speaking Home Care Supervisor (18 - 20 hours per week) Click below to see the full job description: Home Care Supervisor Job Description Benefits & Compensation Starting at $33.06 - $ 36.78/hour (D.O.E.) plus a $250 stipend bonus per month. Full Benefits Package is applicable only for FTE (working 30+ hours/week) **** Medical, Dental, Vision, Life Insurance and Long-Term Disability Health Savings Account (HSA) and Flexible Spending Account (FSA) Generous paid time off (PTO), paid sick time, 15 days of paid vacations 12 days of paid holidays, plus one (1) personal holiday CCS/AHA 403(b) Employee Savings Plan Employee Assistance Program (EAP) Responsibilities: Client Intake & Advocacy: Conduct initial home visits to orient clients to rights and policies. Perform comprehensive safety inspections, and develop personalized care plans and emergency protocals. Personnel Managent: Supervise and mentor 50-60 Home Care Assistants, including hiring, training, conducting performance reviews and managing corrective actions under the Union Collective Bargaining Agreement. Case Coordination & Staffing: Manage a caseload of 80-100 clients, matching them with appropriately trained HCAs, monitoring client satisfaction, and ensuring 24/7 coverage through a rotational on-call program. Regulatory & Safety Compliance: Ensure strict adherence to DOH licensing rules, LTC safety programs, and universal precautions while serving as a mandated reporter and community liaison. Administrative Oversight: Manage clinent and HCA data entry, verify electronic visit records for accurate daily payroll and billing, and maintain organized digital and paper files. Access to and protection of PHI/ePHI Holds (primary) leadership role in creating a culture of privacy and security of Protected Health Information in HIPAA Covered Entity service area, including education of staff about their responsibilities for safeguarding privacy and security. Authorizes level of staff access to PHI/ePHI to ensure staff can perform assigned job duties; regularly monitors access to ensure appropriate safeguarding of PHI/ePHI. All employees working in CCS have the responsibility for developing and safekeeping a workplace which values and supports a culturally diverse work environment. Employees treatment of each other, their willingness to try new ways and ideas - all these things contribute greatly to the organization's success in providing an open, culturally enriched, and diverse workplace. Job Conditions This position requires the employee to work in an office environment where there may be interruptions and a moderate amount of noise from telephones and conversations among employees. Extensive use of computers and related office equipment is typical of this position. Physical and Mental Acuity Demands Able to hear telephone rings, phone conversations and face-to-face conversations Able to speak clearly in person and on the telephone Able to hand write legibly Able to read hand sized print and hand-written notes Able to concentrate on task and sustain moderate to extensive attention to detail Able to sit for sustained period of time Mobility/dexterity of hands/arms to enable use of computer and other office equipment Able to make independent decisions and apply sound judgement in performingjob duties Able to conduct meetings with a diverse populationAble to handle stressful situations with a professional attitudeAble to work inde