Job Description
The Home Health Coordinator is responsible for scheduling and coordinating patient visits across disciplines to ensure timely, efficient, and compliant home health service delivery. This role supports clinician productivity, episode management, and patient satisfaction while working closely with clinical teams, patients, and families. Location: On-site / New Milford, CT Office Schedule: Full-Time / Monday - Friday / 8:30am -4:30pm Key Responsibilities: Scheduling & Care Coordination Maintain accurate patient schedules, ensuring all ordered visits are appropriately assigned across disciplines Schedule all Start of Care (SOC) and Resumption of Care (ROC) visits in the scheduling system Assign and maintain a primary case manager for each patient Coordinate clinician coverage for absences, including vacations and sick time Communicate with patients and families regarding visit schedules and changes Episode Management & Compliance Ensure visits are completed timely to support billing, compliance, and quality outcomes Reconcile scheduled visits against physician orders to ensure regulatory adherence Monitor recertification timelines and provide weekly reminders to clinical staff Collaborate with clinical managers to support effective episode management Support scheduling strategies to minimize Low Utilization Payment Adjustments (LUPAs) Maintain working knowledge of Medicare guidelines and payment models Productivity & Operational Oversight Monitor clinician schedules to ensure productivity expectations are met Run and analyze reports related to visit completion, timeliness, and scheduling accuracy Identify scheduling gaps, inefficiencies, or risks and