Job Description
Here's what you'll be apart of We are seeking a lead online grocery shopper to join our team. As a lead online grocery shopper, you will offer advice and guidance on products, prepare curb side pick-up orders, and assist with customer queries. You should demonstrate excellent communication skills and strive to exceed customer expectations. To be successful as a lead online grocery shopper, you should be resourceful, energetic, and pay attention to detail. Outstanding Lead Online Grocery Shoppers add value to the customer experience and work to resolve any issues that they might have. Why you'll love working for us Great benefits. Healthcare coverage, retirement savings and more! Amazing culture. A hands-on group of fun and friendly people. Positive impact. We are always giving back to our local community. What we offer Benefits and Perks Competitive wage, Paid weekly! Medical, Dental, Vision, and Prescription Drugs Life insurance and long-term disability insurance Paid vacation, holiday pay and paid sick days Generous 401(k) plus Company Match Educational scholarship Gym membership discount Phone service discounts Employee assistance program Employee discounts And much more! You'll make an impact through Ensuring that orders are accurately selected, scanned, and packed for pick-up and/or delivery. Providing outstanding service through all touchpoints of the customer experience. Guiding customers on comparable substitutes for discontinued or unavailable products. Responding promptly and effectively to customers' feedback, suggestions, and complaints. Reporting issues and inventory availability to Store Management and E-commerce Coordinator. Engaging with customers and