Hospitality / Service Manager

To Apply for this Job Click Here Hospitality / Service Manager About The Role We are seeking a Hospitality / Service Manager to support the daily operations of a boutique, high-touch restaurant environment. This role is centered entirely around the guest experience—ideal for someone who brings energy, warmth, and a natural ability to connect with people. This is a hands-on, front-of-house leadership role in an intimate setting (~12 seats), where hospitality—not complexity—is the priority. You will act as the face of the restaurant, creating memorable experiences, building relationships with guests, and fostering a strong sense of community. This is a unique opportunity to help shape and define the guest experience as the role continues to evolve. Key Responsibilities Own The Guest Experience Serve as the primary point of contact for guests, ensuring a warm, welcoming, and personalized experience Lead service from the floor, engaging directly with guests and anticipating their needs Handle guest feedback with professionalism and care, turning challenges into positive experiences Build relationships with regular guests and create a strong neighborhood presence Lead the Front-of-House Team Supervise and support a small hospitality team (6–8 team members) Train, coach, and mentor team members on service standards and guest engagement Provide real-time feedback and recognize strong performance Create a positive, energetic, and team-oriented work environment Oversee Service & Daily Operations Lead service shifts and maintain a strong, visible presence on the floor Ensure smooth communication between front-of-house and kitchen teams Support scheduling and shift coverage to ensure consistent service execution Maintain high standards of cleanliness, organization, and presentation Support a Culture of Hospitality Lead with professionalism, empathy, and accountability Help create a workplace where team members feel supported and motivated Contribute to building a people-first, hospitality-driven culture What We’re Looking For 1+ years of experience in a restaurant leadership role (Assistant Manager, Supervisor, or similar) Experience in full-service, fast-casual, or hospitality-driven environments Naturally outgoing, engaging, and guest-focused personality Strong communication and leadership skills Ability to thrive in a fast-paced, high-energy environment Passion for hospitality and creating exceptional guest experiences Comfortable working evenings, weekends, and holidays What Makes This Role Unique Intimate, guest-focused environment where hospitality is the priority Opportunity to be the face of the restaurant and build a local following Ability to shape and define the guest experience as the role evolves No heavy financial or back-of-house responsibilities—focus is on people and service Compensation & Benefits Competitive base salary ($70K–$80K) + bonus opportunity Health, dental, and vision insurance Paid time off 401(k) program Employee dining discounts Opportunities for growth and development JOB ID : 174201 #post Maribel Destito To Apply for this Job Click Here , $55,000 - $65,000,