Job Description
Company Description ReviewsRush empowers hospitality business owners with AI-driven tools to manage their reputation, boost SEO, and engage with customers effectively. Our platform is designed to simplify complex processes and offer cost-effective solutions. By integrating cutting-edge AI technology, ReviewsRush helps businesses enhance their online presence and customer interactions. We are committed to driving success and growth for hospitality businesses through innovation and strategic insights. Role Description This part-time Hospitality Specialist role is an on-site position based in New York, NY. The Hospitality Specialist will be responsible for providing exceptional customer service, ensuring high-quality hospitality experiences, and acting as a friendly and professional point of contact for guests. Responsibilities include assisting with food and beverage service, addressing customer inquiries, and maintaining a welcoming atmosphere that upholds the standards of ReviewsRush. Qualifications Proven skills in Customer Service and Communication to ensure positive guest experiences Practical experience in Hospitality and Hospitality Service to maintain a high standard of professionalism Knowledge of Food & Beverage operations within the hospitality industry Strong interpersonal skills, empathy, and ability to work collaboratively in a team-oriented environment Flexibility to adapt to a dynamic and fast-paced work setting Preferred: Familiarity with reputation management or customer engagement tools