Job Description
About Us: The top rated Surf Hotel, along with the adjacent Surf Chateau, offers unpretentious luxury and unrivaled views from the heart of the critically acclaimed South Main neighborhood. With an onsite restaurant and a ballroom overlooking the river and flexible common spaces, the Surf Hotel is designed to accommodate events of many styles and sizes. We are committed to the old-world function of bread production, flour, water, salt and yeast, with a focus on the country style of tapas. This, combined with production of produce and meats from our own farm located just minutes away, sets the stage for a well balanced and inviting farm to table restaurant. Our beverage scope encompasses a carefully selected wine program, a boundless cocktail bar as well as an understanding of coffee and tea service. About the Role: As Host, you’ll greet and seat guests with warmth and professionalism, manage our waitlist using Toast Tables, and support the front-of-house team in maintaining a clean and well-paced dining room. This includes helping with bussing duties such as clearing and resetting tables during busy services. You’ll play a vital role in creating a smooth and welcoming environment for every guest. Key Responsibilities: Greet and seat guests with a positive, professional attitude Manage the waitlist using Toast Tables, accurately quoting wait times Communicate effectively with servers and floor staff to ensure smooth table flow Maintain a clean and organized host stand and entryway Assist with bussing duties: clear tables, reset for new guests, and help maintain cleanliness in the dining room Answer basic guest questions and provide general info about the hotel, restaurant, and events What We’re Looking For: Previous hospitality or customer service experience preferred Friendly, calm, and composed under pressure Strong communication and multitasking skills Willingness to jump in and support the team wherever needed Weekend and evening availability required Perks: Work in a beautiful and dynamic setting in Buena Vista Staff meals and employee discounts Opportunities for growth and advancement Be part of a supportive, passionate team in a fast-paced and inspiring environment Summary As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience. Your core skills in customer service and communication will be essential as you greet guests, manage the waitlist, and ensure a smooth flow of service. With relevant experience in hospitality and guest relations, you will handle inquiries and provide information about our bar and cocktail offerings. Your ability to create a welcoming atmosphere will be vital in enhancing guest satisfaction and fostering repeat visits. Join our team to deliver exceptional service in a vibrant restaurant environment. Job Types: Full-time, Part-time Pay: $15.00 - $35.00 per hour Benefits 401(k) Dental insurance Health insurance People with a criminal record are encouraged to apply Ability to Commute Buena Vista, CO 81211 (Required) Ability to Relocate: Buena Vista, CO 81211: Relocate before starting work (Required) Work Location: In person