Hotel Front Desk Agent

Overview We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. Responsibilities Greet guests and provide them with exceptional service Check guests in and out efficiently Handle guest inquiries and resolve any issues promptly Operate phone systems and assist with reservations Perform night audit duties as needed Maintain a clean and organized front desk area Experience Previous experience in guest services or hospitality is preferred Knowledge of front desk operations and procedures Strong communication and customer service skills Bilingual or multilingual abilities are a plus Familiarity with phone etiquette and handling customer inquiries Job Type: Full-time Pay: $16.00 - $18.00 per hour Benefits Employee discount Flexible schedule Paid time off Experience: Hotel experience: 1 year (Preferred) Ability to Commute: North Conway, NH 03860 (Required) Ability to Relocate: North Conway, NH 03860: Relocate before starting work (Required) Work Location: In person