Hotel Front Desk Agent

## Job SummaryWe are seeking a professional and courteous Front Desk Agent to join our team.The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.## Responsibilities- Greet guests and efficiently process check-ins and check-outs- Answer phone calls and direct inquiries to the appropriate department- Assist guests with inquiries and provide information about hotel services and amenities- Handle guest requests promptly and professionally- Maintain a clean and organized front desk area- Process payments and maintain accurate records- Collaborate with other hotel staff to ensure guest satisfaction ## Experience- Experience with phone systems and hotel management software preferred- Strong hospitality background with a focus on customer service- Multilingual skills are a plus for assisting international guests- Excellent phone etiquette and communication skills- Ability to handle guest relations effectively- Bilingual proficiency is advantageous for communicating with diverse guests Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your skills in customer service and guest relations will shine! Job Type:Full-time Pay:From $14.50 per hour Benefits:Employee discount Experience:Hotel Experience:1 year (Preferred) Ability to Commute:Cincinnati, OH 45249 (Required) Ability to Relocate:Cincinnati, OH 45249:Relocate before starting work (Required) Work Location:In person.