Job Description
The Sleep Inn & Suites I-70 is looking for friendly front desk agent that is open to working during the day at the front desk.Must be able to work weekends, holidays, and flexibility to work other shifts like evenings is a bonus.The estimated hours are 32-40 hours per week.Pay depending on the experience.All guest rooms are indoors.This position is looking for someone to help during the evenings.Evening hours are 4PM - 12AM.Benefits:Starting Pay $12.00 Health/Dental Insurance 401K with matching Employee Hotel Discounts Front Desk Responsibilities Front desk agents are responsible for checking-in and -out guests, ensuring payments are billed correctly, some light cleaning tasks, and laundry tasks.Some additional, specific responsibilities may include but are not limited to:Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Keep breakfast items stocked and the breakfast room clean.Cleaning the breakfast room after breakfast hours end, and then going to front desk tasks.B&L Motels is an equal opportunity employer.All decisions affecting conditions of employment, including but not limited to hiring, terminations, promotions, demotions, benefits, and compensation, will continue to be accomplished without regard to race, religion, sex, age, marital status, veteran status, sexual orientation or disability.Job Type:Full-time Pay:Up to $12.00 per hour Benefits:Flexible schedule Health insurance Work Location:In person.