Job Description
Front Desk Supervisor – Wyndham Garden Summerville Join the True Blue Hospitality Family! About Us: True Blue Hospitality proudly operates seven hotels throughout the Charleston, SC area. We’re passionate about creating exceptional guest experiences and are looking for friendly, motivated, and service-focused team members to join our award-winning team at Wyndham Garden Summerville . The Opportunity: We are seeking a dependable and motivated Front Desk Supervisor to join our fast-paced hotel team. This leadership role is ideal for someone who thrives in a high-energy hospitality environment, leads by example, and is passionate about delivering exceptional guest service. Responsibilities Supervise daily front desk operations in a busy hotel environment Create and manage team schedules to ensure proper coverage Train, coach, and develop front desk team members Maintain high standards of guest service and professionalism Step in to assist with emergency shift coverage when needed Support team performance and foster a positive work environment Handle guest concerns and resolve issues promptly and professionally Ensure compliance with hotel policies and procedures Serve as an exemplary leader and role model for the front desk team Requirements Previous hotel front desk experience required Prior supervisory or leadership experience preferred Flexible availability, including weekends, holidays, and evenings Strong communication, organizational, and problem-solving skills Ability to multitask and perform well under pressure Reliable, professional, and team-oriented attitude Experience with scheduling and staff development Willingness to assist the team whenever operational needs arise What We’re Looking For The ideal candidate is a hands-on leader who can motivate a team, maintain a positive guest experience, and adapt quickly in a fast-paced environment. We value professionalism, accountability, and a strong commitment to hospitality excellence. Pay: $15.00 - $18.00 per hour Benefits Dental insurance Employee discount Flexible spending account Free parking Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Experience: hotel front desk: 1 year (Required) Ability to Commute: Summerville, SC 29483 (Required) Work Location: In person