HOTEL - Sales Manager

The Opportunity Hotel Sales Manager – Anaheim/Orange, CA Area Kamla Hotels is seeking a dynamic and results-driven Hotel Sales Manager to join our team at our property in the Anaheim/Orange County area. As a Sales Manager, you will be responsible for assisting in generating top-line revenue to meet or exceed budget expectations. Hospitality sales experience is required for this position and is highly desirable to have market or segment experience important to this area. Key Leadership Responsibilities Responsible for soliciting and managing Corporate, Negotiated, Project, and Group Business Support 2–3 properties within the Orange County area. Have a clear understanding of the hotel’s business strategies, then set goals and determine action plans to meet those goals. Accurately monitor and report segment production. Understand the competitive landscape and do what it takes to secure business that meets or exceeds revenue expectations and profit goals. Exhibit proficiency in responding to inquiries, concerns, and issues, ensuring an exceptional client experience and seeding future sales. Identify new markets and business opportunities and increase sales. Represent the hotels in various networking events. Create and Implement and track sales action plans related to market areas in the Sales & Marketing Action Plans Able to provide quick and timely responses and develop professional long-term business relationships. Always provide the highest quality of service to the customer. Conduct sales calls to acquire new business and/or close on business. Arrange and conduct site inspections to potential clients. Execute and support the operational aspects of business booked (e.g. Amadeus, Salesforce, SalesPro, Delphi) generating proposals, writing contracts, and customer correspondence. Able to support the hotel’s service and relationship strategy and driving customer loyalty by delivering service excellence throughout each customer experience. Work closely with General Manager and CDOS to ensure proposed rate negotiations meet the financial needs of hotel. Develop a strong relationship with the on-property front office teams, to ensure the team is working in unity and always striving to achieve the same goals. Attending all department and hotel meetings, as necessary. Provide support at front desk to mentor sales with front desk agents and support operations Targeting key accounts and their potential for the company. Build and strengthen relationships with existing and new customers to enable future bookings. Develop relationships with the community to strengthen and expand the customer base for sales opportunities. Acquire and develop new business accounts and prepare sales proposals for clients. Closely follow up on all business leads within a 24-hour response timeline to clients. Education and Experience Requirements Four-year college degree, or equivalent education and experience in hospitality, is highly preferred. Minimum of two (2) years of employment in a related position. Must possess effective verbal and written English communications skills. Advanced knowledge of sales and hospitality principles and practices is expected. Strong customer service and/or guest relations required. Candidates should be familiar with the Anaheim/Orange market. Valid driver’s license and clean DMV print-out. Must be well versed and have fluid working knowledge of the following systems: Microsoft Office (Excel®, Word®, PowerPoint®) Experience with the following is preferred: SynXis PMS® SkyTouch® SalesPro® Salesforce/Amadeus SAE Required prerequisites of all candidates: Proven success in a similar role and environment. Empathy towards your customers and colleagues. Pride in your work and attention to detail. Polished personal presentation with warm, confident and hospitable personality. Application Process Your resume is the primary tool we use to evaluate your qualifications for this posted position. Be sure to submit a resume which most accurately and completely covers your employment history and experience. Local Candidates only. No telephone calls, please. While we wish to thank all applicants for their interest in Kamla Hotels, Inc., only those qualified candidates will be contacted for an interview. Thank you and good luck with your job search! Kamla Hotels is an innovative hotel management and hospitality company that acquires,