Job Description
Responsibilities Clean and tidy all areas to the standard cleanliness within time limits Deliver excellent customer service Clean all public spaces (guest hallways, guest room patios, perimeter of the hotel amongst others) Maintain equipment in good condition Assist Room Attendants by striping rooms and other tasks when needed Support the daily Housekepping operations Report on any shortages, damages or security issues Handle reasonable guests complaints/requests and inform others when required Check stocking levels of all consumables Comply with health and safety regulation and act in line with company policies and licensing laws Assist with Front Office duties as assigned, including but not limited to luggage assistance, phone assistance, valet assistance, etc. Skills Proven working experience in relevant field Ability to work independently and remain motivated Helpful with customer service orientation Prioritization and time management skills Professionalism along with speed and attention to detail Knowledge of the English language REQUIREMENTS The Prospect Hollywood is an elegant 1939 Hollywood Regency-style building in the neighborhood of Whitley Heights. Designed by Martyn Lawrence Bullard, the hotel has been updated with a sophisticated sensibility, while incorporating the glamour of the era.