Job Description
https://evqk.fa.us8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX\_1/job/5844/?utm\_medium=jobshare Newport News, Virginia, United States Family Services Closing at: May 20 2026 - 00:00 EDT 700-Newport News Dept Of Social Services Hiring Range: $49,459 to $65,533 Full Time or Part Time: Full Time Additional Detail This job announcement is a courtesy job post for the City of Newport News local Social Services agency. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. Local employment opportunities may also be available through the local agency’s city or county website/job board(s). ESSENTIAL JOB FUNCTIONS Coordinates the appropriate housing placement based on clients’ needs and provides information on the housing status of families and individuals placed in permanent housing. Conducts site visits of properties and assists with move-in, move-out, and follow-up inspections; ensures compliance with fair housing requirements in reviewing and negotiating landlord/tenant contracts, leasing agreements, security deposits and late fees; maintains contact with landlords and property managers to ensure rent is paid on time and clients remain in good standing and facilitates conflict resolution between landlords and tenants. Conducts recruitment and outreach to landlords, builds relationships to expand affordable housing opportunities for homeless persons and promotes the benefits of housing families and individuals approved for assistance. Provides networking opportunities for local agencies; assists in marketing services and resources for clients and their families; advocates for additional affordable housing resources and adequate human services and community support to reduce and prevent homelessness; and makes appropriate referrals as necessary. Assists customers in completing housing applications; gathers information to document housing related profile information such as household composition, housing barriers, eviction information, rental information, criminal and substance abuse history, anticipated shelter exit date or housing need date, and other information determined to be essential for proper housing placement. Provides case management services to include coordinating shelter placements and crisis intakes and makes referrals; develops comprehensive service plans and monitors progress according to established goals; manages case files utilizing the Homeless Management Information System (HMIS) database. Provides fiscal recording keeping of the program budget; reconciles records for budget reports and performance outcomes; resolves discrepancies and approves payment. Coordinates annual housing reports with the assistance of the regional continuum of care (CoC); gathers data and provides quarterly and annual reports on performance outcomes, participation trends and housing data; reviews emerging issues, analysis and recommendations for changes in local and state practices and policies. Maintains a landlord and housing database and develops standard operating procedures to ensure contact with landlords and property managers to prevent disruption of housing placements. Performs other duties as assigned. https://selfservice.nnva.gov/ess/EmploymentOpportunities/JobDetail.aspx?req=34343026&sreq=11&form=GENL&desc=FAMILY%20SERVICES%20SPECIALIST