HR Business Partner, Shared Services

Job Description Human Resources Business Partner, Shared Services Nemours Children’s Health – Wilmington, Del. or Jacksonville, Fla or Orlando. (Onsite) Primary Function The HR Business Partner, Shared Services serves as a strategic and operational partner to enterprise shared services functions across Nemours Children’s Health. In this role, you will collaborate closely with senior leaders to align people strategies with organizational priorities, strengthen leadership capability, and enhance workforce effectiveness. This is an opportunity to contribute to a mission-driven organization grounded in Whole Child Health — where the well-being of our associates is foundational to the care we provide. Our focus on seven dimensions of wellness — from physical to social to financial — supports our goal of becoming the healthiest workforce, positioning us to help create the healthiest generation of children. Backed by the long-standing strength and stability of the Nemours Foundation, Nemours Children’s offers an environment where individuals with energy, curiosity and perseverance can grow, build new programs and help shape the future of pediatric health care. This position is onsite and can be in Wilmington, Del. or Jacksonville, Fla. or Orlando. Essential Functions Strategic Partnership and Business Alignment Serve as a trusted advisor to senior leaders, aligning HR strategies with shared services goals and enterprise priorities. Translate business needs into actionable HR solutions in partnership with centers of excellence (COEs) Provide workforce insights, risk assessment and guidance during leadership planning and decision-making Organizational Effectiveness and Change Lead organizational design, restructuring and role clarity initiatives Partner with leaders to plan and execute change management strategies across enterprise initiatives Support workforce planning, succession planning and leadership development efforts Employee Relations and Risk Management Manage employee relations matters, including investigations, performance concerns and separations Ensure consistent, compliant application of policies and employment law requirements Coach leaders on performance management, documentation and conflict resolution Talent, Culture and Engagement Support performance management, talent reviews and succession discussions Advise leaders on talent development, retention strategies and team effectiveness Partner on engagement initiatives and action planning to strengthen culture and inclusion Reinforce a culture where individuals can flourish — bringing energy, resilience and a willingness to take on challenges HR Integration and Collaboration Act as a connector between shared services leaders and HR COEs to ensure seamless execution of HR programs Contribute to continuous improvement, standardization and effectiveness of HR processes across the enterprise What We’re Looking For We are seeking an HR Business Partner who brings both strategic perspective and practical execution — someone who is energized by growth, thrives in complexity and is motivated by meaningful work. Key Capabilities Include Business Acumen: Ability to interpret external trends and align HR strategy with business needs Customer Focus: Understanding of how enterprise functions support the broader mission and those we serve HR Expertise: Strong foundation in HR strategy, advisory and policy development Relationship Building: Skilled in influencing, networking and partnering across all levels of the organization Cross-Cultural Agility: Ability to work effectively across diverse teams and perspectives Qualifications Bachelor’s degree in human resources, Business, Healthcare Administration or related field Minimum of 7+ years of progressive HR experience, including HR Business Partner experience supporting senior leaders Demonstrated experience in complex, matrixed or multi-site organizations Strong employee relations and investigation experience Experience leading organizational change and transformation initiatives Knowledge of federal and state employment laws and HR compliance requirements Proven ability to influence and coach leaders at multiple levels Experience supporting shared services functions such as IT, Finance, Revenue Cycle, Facilities or HR Healthcare or other highly regulated industry experience preferred What We Offe