Job Description
Human Resources Manager The Human Resources Manager will be a multi-faceted leader with both tactical and strategic responsibilities. While fulfilling traditional HR roles, the Manager will also serve in three additional interrelated roles: talent developer, capacity-builder, Benefits, Total rewards, and steward of our most important resources our team members. This role blends day-to-day HR partnership, visible leadership, trusted advisors to managers and thoughtful architect of programs that drive culture initiatives. Essential duties include Serves as the primary point of contact for client groups, coach managers on performance, feedback, and effective people practices. Lead employee relation investigations end to end; ensure fair, consistent, and well-determined outcomes aligned with company policies and applicable laws. Support workforce planning, staffing strategies, and onboarding for hourly and salaried roles; partner with Talent Acquisition for high-volume and seasonal demands. Drive engagement and culture initiatives - listening to tours, pulse surveys, recognition programs, and action plans to improve retention and morale. Manage day-to-day administration of health & Welfare benefits (Medical, dental, vision, life & Disability, wellness programs, and 401(k) plans, act as subject matter expert for employees and managers. Lead annual open enrollment, communication, vendor coordination, employee education sessions, and issue resolution Track Benefit KPIs (enrollment, utilization, cost trends and recommend design or vendor improvements to optimize employee experience and financial outcomes. Ensure compliance with ERISA, ACA, COBRA, HIPAA, and other federal/state requirements: maintain accurate documentation and audit readiness Champion Safety culture alongside EHS: support incident response, return to work/ADA interactive processes and light duty programs. Collaborate on training and development (Leadership fundamentals for supervisors, skill pathways for frontline employees. Partner with supply chain/Warehouse and logistics on seasonal ramp-ups to harvest, bottling runs and shipping cycles. Maintain HR Policies and procedures; ensure consistent application across shifts and sites. Keep impeccable records in HRIS: manage leave of absence programs (FMLA/CFRA, PDL, WC) and coordinate with payroll and accurate timekeeping for hourly staff. Support diversity, equity, and inclusion initiatives; ensure fair employment practices throughout the employee lifecycle. Analyze HR metrics (Turnover, time to fill, safety incidents, absenteeism, engagement, benefits) and present insights with clear action plans. Lead or contribute to cross functional projects to streamline processes and enhance employee experience (e.g., digital onboarding, self-service, and benefit tools) Ensures compliance with Employer of Choice practices to attract high-quality diverse candidates who will contribute to organization success Ensures compliance with local, state, and federal employment laws and regulations Integrates company-wide employee resources, strategic plans, projects and objectives into client business units, departments, and regions Works with assigned business unit, department, or regional clients to assess needs and to design and develop organization structures and talent plans Maintain effective communication at all levels of the enterprise Ensure proper maintenance and archiving of all personnel files Understand and comply with all Quality Management Systems including ISO 9001 requirements, HACCP and GMPs Other Duties as assigned Job requirements include: 5-7 years of progressive HR experience, including direct support of operations, logistics, and warehouse functions in manufacturing, beverage/alcohol, or similar industries. Demonstrated experience in Benefits/Total Rewards administration and compliance (ERISA, ACA, COBRA, HIPAA) Proven success in employee relations (investigations, conflict resolution, coaching, with frontline hourly populations. Familiarity with safety-first environments and collaboration with EHS/Workers Compensation programs. Experience with leave management (FMLA, CFRA, ADA, Interactive process) and time attendance policies for multi-shift operations. Working knowledge of HRIS (e.g., ADP, Workday, UKG) and proficiency with MS office/Excel for reporting analysis. Effective communication, facilitation, and relationship-building skills; able to influence leaders and earn trust on the floor. Fluency in Spanish and English (written and verbal) required to effectively support a bilingual workforce. Bachelor's degree in HR, Business, or related field (or equivalent experience